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Several roadblocks lie in the process of running a successful business. One of the most challenging business issues emerges in the event of unforeseen adverse situations like an epidemic or service outage that affects the entire functionality and any or all departments of the organization. Every business is at the potential risk of losing sensitive data, financial information and confidential records within a matter of seconds.
According to the National Archives & Records Administration, 93% of companies without disaster recovery plans who suffer a data disaster, are out of business within a year. Similarly, such shocking statistics make it imperative for businesses to not only have a Disaster Recovery Plan (DRP) but also a Business Continuity Plan(BCP) in place.
Most businesses have a well-prepared Disaster Recovery Plan – a set of procedures that focus on the recovery of data backups and technology requirements after a disaster. The process is designed to ensure that the IT infrastructure is reinstated before any of the above disaster scenarios lead to existential business threats. Having a DRP in place does not necessarily mean that the business does not need to have a Business Continuity Plan too.
While DRP focusses only on the post-disaster restoration of the IT landscape of the company, a valid BCP consists of business impact analysis, risk assessment and training of the persons responsible to ensure that the business remains operational and productive during the disaster.
Most businesses in the quest to ensure smooth functioning of core tasks undergo a business continuity planning process in advance that includes risk management strategies in the event of natural disasters, cyber-attacks or epidemics. The goal is to conceive a plan that protects all business personnel and assets and implements processes to safeguard the organization from revenue and profitability losses.
In the case of a disaster, outsourcing back office operations to partner firms can prove to be a smart move. Your back office represents the foundation of the financial and operational success of your business. When the business environment is normal, your in-premise back office team is responsible for managing records of your day-to-day financial transactions, helping the front office run smoothly.
In the event of an unfortunate disruption of business operations, your finances, payroll, vendor invoices and tax-related data can be lost or regular updating processes interrupted. Lack of regular back office services leads to a disarray in the maintenance of financial records, upsetting tax compliance issues and other vital business operations.
If you include back office outsourcing in your business continuity plan, it will help you save crucial funds when a disaster occurs. Outsourcing back office solutions help businesses avoid imminent damage control procedures and purchases that are more expensive than letting back office associates handle the job
If the main corporate office of the business is affected by the disaster, all the sensitive financial data will still be safe and operations will be running smoothly at the partner office off-site. Business continuity plans that involve back office outsourcing services will never face the absolute data loss.
When an unfortunate disaster strikes, it is likely that your competitors would be struggling to get their financial data up and running. With your back office services being operational off-site, you will be better equipped to perform faster analysis of your business position. Hence, the presence of a foolproof BCP can give your business an edge over your competitors.
Businesses often tend to think that backing up their back office data online on the cloud can save them during disasters. But the reverse is true in reality. In the event of a cyber disaster, the network and systems may be disrupted leading to increased downtime. By opting for outsourcing back office operations, help mitigate these risks to a large extent.
A Disaster Recovery Plan along with a foolproof tried-and-tested Business Continuity Plan is required to get the business up and running during and after a disaster has taken place. By outsourcing your back office and including it in your BCP, you can be stress-free about the continuity of your business processes and focus more on the core business tasks.
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